Privacy Policy 
Last Updated: September 4, 2026

Kokosh Beauty Skin Wellness respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, make an enquiry, book an appointment, purchase products or services, or otherwise interact with Kokosh Beauty Skin Wellness.

Information we collect

Depending on how you interact with us, we may collect information such as:

• Your name and contact details, including phone number and email address

• Appointment and booking information

• Information you provide during skin consultations, including information relevant to your treatments and skincare needs

• Product purchase information

• Communications and enquiries you send to us

• Website usage information, including information collected through cookies and similar technologies

How we use your information

We may use your personal information to:

• Respond to enquiries and appointment requests

• Provide and personalise our treatments and services

• Maintain client and treatment records

• Process bookings and payments

• Provide skincare recommendations and aftercare

• Communicate with you about appointments, services, products and relevant offers where permitted

• Improve our website, services and client experience

• Meet our legal and administrative obligations

How we protect your information

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

We only provide access to personal information where reasonably necessary for operating our business or providing services to you.

Third-party services

We may use third-party providers to operate aspects of our business, such as website hosting, appointment bookings, payment processing, email marketing, advertising and client communications.

These providers may collect or process information in accordance with their own privacy policies and applicable privacy requirements.

Access and correction

You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.

Privacy enquiries and complaints

If you have a question, concern or complaint about how we handle your personal information, please contact us and we will take reasonable steps to investigate and respond.

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Kokosh Beauty Skin Wellness
1130A Mt Alexander Road, Essendon VIC 3040
Phone: (03) 9193 8483
Email: info@kokosh.com.au 

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Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or privacy practices. The latest version will be published on this page.